Astore estimates that 14 out of 120 people return items to the store. to the nearest thousandth, find the rate of customer returns.

All you have to do is put 14 over 120 and divide. So 14/120 will become 0.11666666666 in decimal form. To round to the nearest thousandth, just count 3 places from the decimal point and look at the number to the right. If it is higher than 5, add one the 3rd number from the decimal, but if it is not, then just keep it the same. So, in this case it would be 0.117 

Simplify 14/20 and get rate!
I dont just want to give answer out