A ladder is leaning against a vertical wall. The distance from the top of the ladder to the base of the wall is 23 feet. The distance from the base of the wall to the bottom of the ladder is 5 feet. What is the length of the ladder (nearest tenth)?

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%