Can someone please solve FAST I have 5 minutes

Sole with work in 10 years, the average number of hours of tv watched per week by teenagers dropped from 23.9 to 21.4. find the percent of change.

2people are trying different phones to see which one has the better talk time. chatlong has an average of 18 hours with a standard deviation of 2 hours and talk-a-lot has an average of 20 hours with a standard deviation of 3. the two people who tested their phones both got 20 hours of use on their phones. for the z-scores i got 1 for the chatlong company and 0 for talk-a-lot. what is the percentile for each z-score?

See attachment below and find the equivalent of tan(∠qsr)