What is the product of 5/14 and 7/20

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%

Precalculus question, image attached.

Mario is constructing a frame for 10 in. by 8 in. photo. he wants the frame to be the same with all the way around in the same area of the frame and photo to be 120 square inches what is the dimension of the frame?