How do I solve these ... need help ASAP !

Planning for the possibility that your home might get struck by lighting and catch on fire is part of a plan for ?

Marla bought a book for $12.95, a binder for $3.49, and a backpack for $44.99. the sales tax rate is 6%. find the amount of tax and the total she paid for these items

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%