An employee group requires 5 people be chosen for a committee from a group of 18 employees. Determine the following probabilities of randomly drawn committee of 5 employees. Write your answers as percents rounded to 4 decimal places.

The employee group has 6 women and 12 men.

What is the probability that 3 of the people chosen for the committee are women and 2 people chosen for the committee are men?

The committee requires that exactly 2 people from Customer Service serve on the committee. There are 5 people in Customer Service.

What is the probability that exactly 2 of the people chosen for the committee are from Customer Service?