How do you know when you have to multiply

Aparticular telephone number is used to receive both voice calls and fax messages. suppose that 25% of the incoming calls involve fax messages, and consider a sample of 25 incoming calls. (a) what is the expected number of calls among the 25 that involve a fax message?

A6 ounce bottle of dressing costs $1.56 a 14 ounce bottle costs $3.36 a 20 ounce bottle costs $5.60 which has the lowest cost per ounce

Huong is organizing paperback and hardback books for her club's used book sale. the number of paperbacks is 12 less than three times the number of hardbacks. huong had 162 paperbacks. how many hardback books were there?