Plastic cups come in packages of twenty-four, and straws come in packages of twenty. if you want to end up with the same total number of straws as cups, what is the smallest total number you should buy?

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%