please help me with all. Please dont put links only pdf with answer. if you want to do a zoom to help me put details thanks.

Complete this sentence with the best of choices given

You are in charge of the customer service phone line with many employees. at the end of each phone callthe customers are asked to rate their service from 1 to 5 stars, with 5 being the best. you find the averagerating for 20 randomly selected employees and decide you want to improve the ratings so you require thoseemployees to go through a new training program. you then wait a week and find the new average rating foreach employee. the average change is an increase in 1.3 stars with a standard devation of .9 stars.(a) is this data paired or not paired? (b) what are the null and alternative hypothesis being tested? (c) what is the t-statistic you would use? write the general formula and the final calculation.(d) sketch a t-distribution, label your t-statistic and the probability you would be interested in:

Kaitlin is on s long car trip.every time she stops to buy gas,she loses 15 minutes of travel time.if she has to stop 5 times,how late will she be getting to her destination?