The work for one student's problem multiplying two binomials is shown below. However, she came up with the wrong solution. Identify the step where she makes her first error.

Drag the tiles to the correct boxes to complete the pairs. not all tiles will be used. the heights of the girls in an advanced swimming course are 55, 60, 59, 52, 65, 66, 62, and 65 inches. match the measures of this data with their values.