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Use the elimination method to solve the system of equations -x+5y=-4 and 4x+3y=16

If sec theta = 5/3 and the terminal point determined by theta is in quadrant 4, then

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%