A cash card has a starting value of $25. If the card is not used within the first year of its purchase, the value on the card begins to decrease by $2.50 per month. The relationship between the number of months after the first year and the amount remaining on the card is
.

The independent variable is the
.

The dependent variable is the
.

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%