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Mathematics, 07.07.2021 01:00 anonymousgirl2002

The reference desk of a university library receives requests for assistance. Assume that a Poisson probability distribution with an arrival rate of 10 requests per hour can be used to describe the arrival pattern and that service times follow an exponential probability distribution with a service rate of 12 requests per hour. What is the probability that no requests for assistance are in the system

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