How does this work please explain clearly :) also 25 points

Find x & pleeeeaaaassseeee me !

X/y + 4y/x divided by x/y - 2y/x explain as in depth as you can how you simplfied the fractions. i don't know where to start on this : /

Pleting the square f the given find the x-intercepts of the parabola with vertex (-5,13) and y-intercept (0, 12). write your answer in this form: (14,.99). if necessary, round to the nearest hundredth. *- h enter the correct answer, de verter, and ametry 00000 done doo