Need a little help with this problem

Little’s law firm has just one lawyer. customers arrive randomly at an average rate of 6 per 8 hour workday. service times have a mean of 50 minutes and a standard deviation of 20 minutes. how long does a customer spend at little’s law firm on average?

Can someone me with this problem . show your work .

Aswimming pool had 2.5 million liters of water in it. some water evaporated, and then the pool only had 22 million liters of water in it. what percent of the water evaporated?