Most of the cars the Green Pine Auto Dealership sells are minivans and sedans. In January, they sold 10 minivans and 20 sedans. In February, the dealership ran some promotions, and they sold 15 minivans and 25 sedans. During which month did the dealership sell a greater ratio of minivans to sedans? b

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%