A television news director wishes to use 4 news stories on an evening show. One story will be the lead story, one will be the second story, and the last will be a closing story. If the director has a total of 12 stories to choose from, there will be 336 possible ways present the stories. How many possible ways can the program be set up?

Grace is a 70-year old woman who paid the utility bill online for the first time. she called her bank's customer service center to make sure she had done the transaction successfully. but the voice recording repeatedly played a message that all representatives were busy, which irked grace. which factor would make grace not recommend the bank to others? a. absence of technology b. lack of accessibility c. lack of financial products d. poor reputation