Does anyone know the answer and can someone tell what to shade in

Ineed asap.i cant understand this question i need someone to me right away

These tables represent a quadratic function with a vertex at (0, -1). what is the average rate of change for the interval from x = 9 to x = 10?

Suppose medical records indicate that the length of newborn babies (in inches) is normally distributed with a mean of 20 and a standard deviation of 2.6. find the probability that a given infant is between 14.8 and 25.2 inches long.