What is 3482 divided by 16

Can some one me with these questions

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%

Asquare and an equilateral triangle have the same perimeter. each side the triangle is 4 inches longer than each side of the square. what is the perimeter of the square