Betty and adam are playing cards. betty has won 6 hands and adam has won 24 hands. what is the ratio of the number of hands betty has won to the number of hands adam has won?

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%