Susan is angry with her mother for opening her mail without her permission. Susan shouts at her mother and slams the door to her room. Susan’s mother and father respond by getting angry at Susan for being hostile and disrespectful, which just makes Susan feel more angry. Susan evaluates her parents reactions and concludes that her parents are “out to get her” and don’t really want her to be happy. According to Bandura’s theory, Susan’s angry behavior is a result of