Why do things become hot or cold?
relate to thermal energy and the law of conservation of energy

Things become hot and cold because of the transfer of energy.

Explanation:

The energy possessed by an object or system is called thermal energy and heat is the flow of this energy. While the law of conversation of energy states that energy is not destroyed or created, it just transfers from one object to another.  

When a hot object is placed in normal conditions, it transfers heat to the environment until both are at the same temperature and heat transfers from the environment to the cold objects placed in normal conditions.

i think the answer is a and b

i wish you luck

54 degrees incident angle = reflected angle

angle is from normal turned to line of ray