Acomputer software update involved updating the flash memory of a hardware component. the update failed. a phone technician said the component required replacement, but based on knowledge of how flash memory worked, the user suggested manually downloading the software, which worked.

a. true
b. false

Yes, it's true. Computers do work that way. It's experienced by one of the authors of the book how computers work.

Explanation:

freezing

deposition

condensation

explanation;

melting also called fusion is the process where solid becomes liquid, sublimation is the process where solid becomes gaseous without first changing to liquid, deposition involves change from gaseous to solid state, freezing involves change from liquid to solid, boiling or evaporation involves change of liquid to gaseous state, while condensation is the change from gaseous state to liquid state.

endothermic reactions involves absorption of heat from the surroundings or the environment while exothermic reactions involves loss of heat energy to the surroundings.

in this case, sublimation, evaporation and melting are endothermic reactions (gain energy from the environment) while, freezing, deposition and condensation are exothermic (loss of energy to the surroundings) reactions.