Zone one, zone two, and the excess zone are used to describe which dimension of our communication styles?

A. Maturity

B. Intensity

C. Predictability

D. Flexibility

The correct option is;

B. Intensity

Explanation:

Communication style are an individuals observable pattern of behavior

Communication styles can be categorized into four groups which are

1. Emotive style: Sociability/dominance

2. Supportive style: low dominance/ High sociability

3. Reflective style: low sociability/low dominance and

4. Director style: Dominance/low sociability

Variations within each of the communication style is the intensity

Intensities includes;

Zone 1: low intensity

Zone 2: High intensity

Excess Zone: High intensity, high rigidity.

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