The normal force (FN) refers to is?

Plss anybody know how to do this? ? i need the answers from a through d

Ammonia enters the expansion valve of a refrigeration system at a pressure of 10 bar and a temperature of 18oc and exits at 6.0 bar. the refrigerant undergoes a throttling process. determine the temperature, in oc, and the quality of the refrigerant at the exit of the expansion valve.

Atank has a shape of a cone with a radius at the top of 2 m and a height of 5 m. the tank also has a 1 m spout at the top of the tank. the tank is filled with water up to a height of 2 m. find the work needed to pump all the water out the top of the spout. (use 9.8 m/s2 for g and the fact that the density of water is 1000 kg/m3.)