What is the role of institutions in society - do they perform positive functions, or simply work in the interests of the powerful and against the powerless? (a related question here is why do our life chances vary by class, gender and ethnicity)

Tanya was used to using word, and she did some work for her brother mike, who was using wordperfect. tanya was quickly able to use wordperfect for windows with little difficulty, since many of the commands for it were the same as the commands for word. tanya's ability to use wordperfect best illustrates: