Pete carr is the superintendent of a large county school district with 10 high schools. one of pete's yearly rituals is to call the parents of each high school valedictorian to congratulate them on their child's achievement and to them for investing so much in their child's education and future. this year, pete wants to change his greeting. last year, too many parents thought pete was a phone solicitor. pete's previous message began, "congratulations! your child is valedictorian! " when envisioning an audience, we use personal, firsthand knowledge or empathy to gain insight. when pete is creating a picture of his audience for his message to parents, which approach will he use?

the answer is: empathy

In psychology, empathy is the ability for us to understand the feelings of others.

From the case above, Pete decided to use "Congratulations! Your child is valedictorian!" in his earlier message. This sounded like empty praise that commonly used by people before they ask something to you.

The better method to do this is by appealing to parents' empathy. Pete could begin by telling the parents how highly the people of the school think about their children to make the parents feel pride that currently felt by the school toward their children.

answer; i believe the correct answer is (crops);

question 1: the kuwaiti government announced us$1.5 million in aid for rohingya refugees.they pointed out that it was imperative to take immediate and concrete steps to ramp up pressure on myanmar to put an end to the violence.and said   that they r just shameful

question 2: the rohingyas were not aloud to be seen as people in myanmar.in the last few years, before the latest crisis, thousands of rohingya were making perilous journeys out of myanmar to escape communal violence or alleged abuses by the security forces.the latest exodus began on 25 august 2017 after rohingya arsa militants launched deadly attacks on more than 30 police posts.rohingyas arriving in an area known as cox's bazaar - a district in bangladesh - say they fled after troops, backed by local buddhist mobs, responded by burning their villages and attacking and killing civilians.