Robert mullins is applying for a mortgage to purchase his first home. his credit rating is mediocre due to several late payments on his credit cards and car loan. he is upset because his friend mark was offered an interest rate 3 percent less than what robert was offered by the same mortgage company. this mortgage company's actions were
a. unethical-both robert and mark should have been charged the same interest rates, regardless of their credit histories.
b. ethical-this is just a part of doing business because credit history is an important indicator of future payments.
c. illegal-subjective factors may not be used when determining which credit offers may be extended to certain customers.
d. unethical if robert is a minority and mark is not.
e. unethical and illegal-customers must all be treated the same.