In a study by kotter and haskett evidence is provided to support the claim that is important for performance. a. managing cultural values b. leading partnerships within an industry c. surveying the external environment d. empowering employees e. managing client relationships as boundary spanners

a. managing cultural values

Explanation:

An organization has a group of people working for them. Any group of people outside an organization are united by their culture. When the employees working in the company are united by the fact that they only work together leads to a decrease in performance.

The employees need to have something more in common i.e., they should share a corporate culture. They should have something more that unites the employees. Corporate culture incorporates the employee's own culture into the organisation's culture.

answer; self_ disclosure;

answer; a cost benefit analysis;