Because her coworker kept her eyes on her work and never said much, laura concluded that rita wasn't very smart. but when a new procedure was introduced on their floor and laura made several errors, rita showed her a simple way to remember each step. this is an example of
a. failing to take responsibility for her mistakes.
b. misjudging other people's abilities.
c. failing to listen to others.
d. having a low level of self-esteem.

This is an example of b. misjudging other people's abilities.

Explanation:

There is no information in the problem that Laura failed to take responsibility for her mistakes. It simply states that she made several mistakes. Because Rita showed Laura how to remember each step, we can assume that she listened to her. There is no other information about Rita trying to talk about the work. In fact, one of the assumptions is that she was not smart because she did not say much. The option D does not apply in this case. It is about Laura's attitude towards Rita and a misconception associated to the fact that Rita did not speak much. Thus, b. is the correct answer.

world war i had a devastating effect on german-americans and their cultural heritage. up until that point   german-americans, as a group, had been spared much of the discrimination, abuse, rejection, collective mistrust experienced by so many different racial and ethnic groups in the history of the united states. indeed, over the years, they had been viewed as a well integrated and esteemed part of american society. all of this change with the outbreak of war.  

i have to go with a for this one