Bobby is the plant manager of one of the three manufacturing plants of a paper manufacturing company. he is responsible for synching the processes of his plant with the standards set at the company's headquarters. he sends weekly updates of raw material requirements to the purchase division at the headquarters. he also connects the company's human resources department with the employees who work in his plant. in this scenario, bobby is most likely a

Danilo has been working for metropolitan taxi for three months. he expected that his job would be to drive around the city, pick up fares, and drop them off at their desired locations, but in his first few days on the job he realized that the job entails much more. he must keep his taxi cab clean and neat, and some days he will be stationed at the shop and go to people's houses to pick them up and bring them to the local airport. within a few months, he has learned that taxi drivers often express frustration with the people they call "civilians"—that is, non–taxi drivers, whose driving skills they complain about incessantly. in his first few months on the job, describes what danilo is undergoing.