Communication that seems to express feelings but doesn't actually describe what a person is feeling.
a. so that it reminds us we own our own emotions and avoids making others feel defensive.
b. the ability to recognize which feelings are appropriate in which situations, and the skill to communicate those feelings effectively.
c. just as we would like them to respond sensitively to us when we express our emotions.
d. intrapersonal communication that affects our feelings and behaviors.
e. occurs when we suppress complaints and expressions of dissatisfaction or anger from someone we perceive as more powerful than us, because we fear that the more powerful person could punish us.
f. culturally based guidelines that tell us what we have a right to feel or are expected to feel in specific situations.
g. controlling outward expression of inner feelings
h. create satisfying relationships; be comfortable with themselves; work effectively with others; have better overall health
i. management of inner feelings.