max, an attorney, is attending a hearing at the federal courthouse. he opens the courthouse door for a young woman with a tattoo on her forearm. when max enters the room of the hearing, he is stunned to see that the assigned judge is the same woman. max had applied the

representativeness heuristic    

Explanation:

Representativeness heuristic: It refers to the process to assess the similarity of different objects and to organize them based on the category prototype. This is a cognitive bias in which an individual classifies a situation based on previous belief or experience.

Example: The cause and effect relationship.

This is a kind of mental shortcut that helps a person to make a specific decision by comparing mental prototypes information. It often leads to close-mindedness.