Alogistics company recently installed microchips in all its telephone sets to track and record calls made by its employees. the company did this to ensure that the employees were making only service calls and not personal calls. this is most likely an example of

This is most likely an example of Objective control.

Explanation:

Objective control, is a process by wich a company uses observable meassures in order to follow the working processes of their employees. It works with the objective of assess the conduct of the employees, for instance their productivity.

In this case the companay installing chips in order to see if the calls their employees make are not personal, this is a way of controling that the empoyees are doing their job.

d.) continue to rise rapidly