As after taking cooking lessons, thelma bakes a cake for her friend louise's birthday. when louise sees the cake, she says, "wow, that's so sweet. my mom always made a special cake for my birthday, and she would decorate it so elaborately." thelma angrily replies, "well i'm sorry that i didn't decorate the cake extravagantly. i guess i still have a lot to learn about cooking." thelma's response illustrates:

Defensive listening

Explanation:

The concept of defensive listening refers to the tendency we have to take an innocent comment from someone else as a personal attack to ourselves. Basically, it refers to take a general statement as a personal attack.

In this example, Thelma baked a cake and Louise said her mom would decorate the cake so elaborately. This is a general statement about Thelma's memories of the cakes her mom would made. However, Thelma takes this as a personal attack and responds in a defensive manner saying sorry for not decorating the cake extravagantly. Thus, this would be an example of defensive listening.

the rebels’ chances of victory at lexington & concord were fairly slim, given the fact that most of them very untrained and they were up against the world's greatest military force.