Aformal contract between customers and their service providers that outlines the specific responsibilities of the service provider and to the customer is called a(n):

This contract is known as SLA(Service Level Agreement).

Explanation: SLA an acronym for Service-Level Agreement is a contract or agreement between customers and service providers or suppliers that spells out clearly the level of service expected and penalties in any case of misconduct.

answer; code of federal regulations;

answer; dr.black,who allows only certain individuals to mate;