Which of the following is a quasimanufacturing operation? a. building contractor b. insurance services c. it desk d. post office sorting facility

Option D= post office sorting facility is right.

Explanation:

Service industry is divided into two namely; the capital intensive organization and labour intensive organization.

In capital intensive organization, capital investment plays a major role.

The labour intensive organization involves the development of labour for efficiency in rendering services to customers. In labour intensive organization, service process can be further divided into four(4) categories. They are;

(1). Custom shop service: here, there is high customer contact and professional staff.

(2). Mass service: here, we have standard development of resources.

(3). Professional services: here, there is good interactions between customers and the professionals.

(4). QUASI- MANUFACTURING: here, there is low customer contact and rigid standardized process.

Post office sorting facility

Explanation: A quasi manufacturing operation is a facility that is characterized by high capital investment and relatively low customer contact. The work here is standardized. That means the process technology used in this service industry falls within an official accepted range.

The money and resources used in this kind of service industry is very high in comparison to the contact with the customers.

d

explanation:

civil rights vs. civil liberties. civil liberties are basic freedoms while civil rights are the basic right to be free from discrimination based on such characteristics as race, disability, color, gender, national origin, and others. discriminating against an employee on the basis of gender is a civil rights violation.

b) the bill goes to the president.

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