Michelle pretends to be the desk manager and calls steve to trick him into giving her his password. what social engineering attack has michelle performed?

Impersonation

Explanation:

Impersonation - it is one form of social engineering that focuses is to gain access of the network in order to take advantage of the network for committing fraud or finding any theft. it is different from another form of engineering because it doesn't include phone or mail instead it depends on personal communication.

some form of social engineering is phishing, tailgating, pretexting, etc.

answer; they both highlight the power of the situation in determining behavior;