When people within a crowd lose their sense of individuality, remove their self-imposed controls, and neutralize their internalized moral restraints. this is referred to as

De-individuation

Explanation:

De-individualization theory as the name suggest is breaking from the sense of individual identity one carries with them. De-individualization theory was first used to explain the violent actions of a crowd, where people lose their ability to think rationally and gain a social identity. Therefore in the process of de-individualization, people lose their self-awareness.

where are the choices

well, i can't read it so i'll ask you questions about it : )

if you were a reader and you read the introduction, would you want to read more?

does it start with a question? if so, is it something you would want to read about?

and ask any friends or family for their opinion : )