The self-conscious emotions of guilt and shame are often mistaken for one another. The key feature of the emotion of shame involves a focus on .

empathy.

Explanation:

Empathy refers to the gratifying experience of the thoughts and feelings of another person from their viewpoint. It is characterized by the compassion which means empathetic awareness of the feelings of an individual, and a desire to act on his or her behalf. Shame impacts negatively on how we handle ourselves and others and therefore empathy acts as an antidote for shame.

empathy                      

Explanation:

Empathy refers to the ability to understand or sense what another person experiences from within their frame of reference, that is, the ability to put ourselves in the place of someone else. Empathy concepts cover a wide array of mental states.

It is also the capacity to sense and express the feelings of some other human. Some think empathy includes the power to match the emotions of someone else, whereas others think empathy implies being runny-hearten towards another human.

answer: a

explanation:

prime rate/ credit history apex