Which of the following statements about listening is correct? a. Listening is an active, complex process that includes being mindful. b. Listening is the passive process of receiving sound waves. c. Listening is the physiological process of sound waves reaching our eardrums. d. Listening is the same as hearing.

The correct answer is letter A

Listening ability is not necessarily linked to our hearing ability. Listening also includes the ability to capture what others want to say and listen to their emotions through words, and for that we need to be aware. Your communication will be much more assertive if you manage to dedicate a little of your time so that the other person can speak and you can truly listen.