The steps in the RERUN approach to conflict resolution described by Gonzales-Mena (2006) are .

The correct answer is reflect, explain, reason, understand, negotiate

Conflicts are part of life, it is often conflicts that make us grow, that push us out of the comfort zone, that help us discover strengths that we never knew we had.

However, some of us avoid even approaching the conflict zone. Sometimes it is lack of self-confidence, because it makes us feel that we are not able to defend ourselves and, therefore, escape ends up being the easiest way.

For Gonzales-Mena the way to resolution of conflicts are reflect, explain, reason, understand, negotiate.

your answer is "graduates" hope this