A recent consumer survey conducted for a car dealership indicates that, when buying a car, customers are primarily concerned with the salesperson's ability to explain the car's features, the salesperson's friendliness, and the dealer's honesty. The dealership should be ESPECIALLY concerned with which determinants of service qualityCredibility, responsiveness, understanding/knowing

communication, courtesy, and credibility

Explanation:

When customers are primarily concerned with the salesperson's ability to explain the car's features, the salesperson's friendliness, and the dealer's honesty it implies that the customer are concerned with the quality service of communication, courtesy and credibility.

Communication, courtesy and credibility are important determinant of quality service.

The best answer among the available options is credibility because responsiveness and understanding/knowing are not often determinants of service quality. Credibility is a reputation that makes people to believe someone the most because it is as a result of good testimonies or positive experiences given by other people who have had interactions or made deals with the concerned person—who, in this instance, is the car dealer.

this headline suggests that midterm congressional   elections are at the corner and trump administration wants to activate his base by vowing to clamp down on immigrants and immigration as trump had said during his election campaign around two years ago. when a baby is born in usa, the baby becomes citizen of usa for 85 years and trump wants to end this rule of birthright citizenship to control illegal immigration and this what he said in an interview""we’re the only country in the world where a person comes in and has a baby, and the baby is essentially a citizen of the united states for 85 years, with all of those benefits,” "

which of the following is a subsurface event that takes place during the rock cycle?