It is midnight and you are alone in your room studying. You hear a loud crash outside your room and your whole body reacts instantly. Your pupils dilate, your heart rate increases, your blood pressure rises, adrenaline surges through your body, and your senses sharpen as you begin anxiously looking for whatever caused the crash. You are ready for fight or flight! These reactions are produced by the .

Nita is the office manager at a service station. two applicants, max and tim, arrive to interview for the open mechanic's position. max's clothes are dirty, his hair is unwashed, and he doesn't make eye contact when he gives nita his name. tim dresses in clean jeans and a nice shirt, is shaved, and shakes nita's hand when he introduces himself. after the interview, keith the head mechanic, asks nita what she thought. both men have the skill set needed for the position. nita recommends tim. she is responding to her perception of