Melissa heard her mom talking about her day at work, but she couldn’t stop thinking about the poor grade she received on her Anatomy test that afternoon so she did not hear her mom when she asked her a question. The listening problem Melissa is most likely experiencing is

The listening problem Melissa is most likely experiencing is failure to focus on the message.

Explanation:

Our thoughts often tend to drift away when we are listening to a conversation or a lecture. This happens because we usually might not be interested in what the other person is saying or we might have another exciting thing which our brain might be focusing on. The same scenario happened with Melissa. Her brain was under stress due to her Anatomy test so she was having difficulty in focusing on what her mother was saying.

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