Perry, an attorney, is attending a hearing at the federal courthouse. He opens the courthouse door for a young woman with a guide dog. When Perry enters the room of the hearing, he is stunned to see that the assigned judge is the same woman. Perry had applied the .

Representativeness heuristics

Explanation:

Perry, an attorney, is attending a hearing at the federal courthouse. He opens the courthouse door for a young woman with a guide dog. When Perry enters the room of the hearing, he is stunned to see that the assigned judge is the same woman. Perry had applied the representativeness heuristics

Perry cant believe the young woman with a guide dog thqt he opened the door for is an assigned judge in the federal courthouse to a particular hearing he relies on the fact that a young woman with a guide dog cannot necessarily be an judge not to talk of assigned to the hearing he is attending. His representations of the situation does not tarry with the reality.

Representativeness heuristics is to

rely on past experiences and mental representations thinking that the new circumstance is same so we make judgments and decisions.

answer; i believe the correct answer is customer,manufacturer, service provider,general public ; quality is primarily the responsibility of all all employees in the organization.