Tempest, a new employee at Litter and Kibbles Pet Supplies, arrived at work this morning at 9 a. m. only to find that all the other employees had been working since 6 a. m. She was not aware that the workday at this company began at such an early hour. Tempest has just experienced which phase of socialization?

Encounter stage of socialization.

Explanation:

This is the stage in the socialization process in which a new employee sees what the organization is really like and confronts the possibility that expectations and reality may diverge.

an informal structure in a bureaucracy would be something like so-called "office politics". where there's a formal structure set up for the organization, but then an informal subculture as well that has a way of organizing the bureaucracy further. this can be positive because it sets up an added degree of organization, albeit informal, within the bureaucracy.

answer; basic psychology;