Yesterday, Lorinda overheard a surprisingly unpleasant encounter between the manager of the hardware store where she works and a sales rep who sells a well-known line of tools. The rep insisted that his tools should be more prominently displayed and that a better assortment would mean more sales. The manager had other plans and told him so, and the conversation turned into a loud argument. What Lorinda observed was an example of?

Supply chain conflict

Explanation:

Supply chain conflict is the concept in which conflict or disputes occurs between supplier and manufactures, dealer and manufacturer, dealers etc in terms of supply chain activity and regulation.  Product quality, product management, supply of goods,marketing of products etc can be issue of conflict.

According to the question, argument observed by Lorinda between manager and representative is supply chain conflict. Representative wants to display his company's tools on display case for more sale whereas manager had other plans .Thus, argument created conflict between both of them.

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