The informal criminal justice process relies on the use of to alleviate pressures from lack of funding to investigate every crime and increasing caseloads.

Discretion

Explanation:The informal Criminal  justice process is a process not governed by a legal authority and lacking established rules to deter crime or sanction offenders. Here, decisions made on violators of law  is made on discretion mostly carried out  by  religious or society  leaders after delegation in choosing  between alternative courses of penalties to criminals. Because of this mode of decisions which most times do not correspond to crimes committed or backed by law, the victims involved are not usually protected.

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answer; i believe the correct answer is customer,manufacturer, service provider,general public ; quality is primarily the responsibility of all all employees in the organization.

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