Grace works for a pet store where everyone is committed to the happiness of the animals. Often employees, bosses, and hourly workers alike come into the store "off the clock" and spend time training the animals. Everyone loves the store, the animals, and their jobs. This attitude of her coworkers inspires Grace to do her best. Based on this information, we can say that Grace is experiencing the effects of

organizational climate

Explanation:

Organizational climate refers to the personal experiences of work that the employees undergo at any given point of time. This is inclined entirely on the perception of the employees and their judgment helps in developing its concept. These depend and vary from person to person.

In the given excerpt, Grace is experiencing the effects of organizational climate. The attitudes and behaviors of the coworkers towards the animals and their dedication towards work influence Grace to make her best efforts altogether.

the first question's answer is a.

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